24/7 Emergency Service
Help when you need it most
Our water doesn’t just turn off at 17:01 on a Wednesday night, so why should we?
At R2M, we understand that urgent situations and unexpected failures can happen at any time. That’s why our 'Always On', 24/7 Emergency Service is designed to give our customers peace of mind, knowing that expert help is always just a phone call away. This relies on three critical elements:
Experienced Team: Our team is ready to take your call, no matter the hour. They understand the challenges you face and can provide practical guidance to resolve issues as quickly as possible.
High Stock Levels: With extensive inventory available across our range of products, we ensure the items you need are on hand and ready to go when you need them most.
Dedicated Delivery: Our logistics team is prepared to get the right products to your site promptly, minimising downtime and keeping your projects moving.
We’re here to support you, day and night. Save our number: 01282 778 030... just in case. Ideally, you won’t need it, but if you do, R2M will be there to provide fast and reliable solutions.
Experienced team
Our team is the backbone of our 24/7 emergency service. Every member is highly trained and has extensive experience working with UK water utilities and contractors.
Whether it’s assessing the problem, recommending the right solution or coordinating immediate action, our team works tirelessly to minimise disruption and get operations back on track.
High stock levels
We maintain high levels of stock across a range of pipes, fittings, valves and other essential products. When a customer calls with an urgent need, we can supply the required items without delay.
Our stock management allows us to track and replenish our inventory regurlarly. By keeping key products readily available, we reduce response times and prevent downtime for our customers.
Dedicated delivery
Getting the correct products to the right place quickly is equally as critical. Our dedicated delivery service ensures that supplies reach your site promptly, no matter the time.
Our fleet of vehicles and drivers are ready to respond 24/7. We can ensure that downtime is minimised and projects continue to move forward efficiently and on-time.
